Six Sigma Professor

Suzan Bergland, President of the North America Group, and Partner of the Avraham Y. Goldratt Institute, LP., introduces how to harmonize Lean, Six Sigma, and TOC.

John Zahora, Director of Focused System Improvement at the Avraham Y. Goldratt Institute, LP., explains why some integration attempts fail. John then introduces the notion of a methodology which will aid in the successful utilization of three powerful concepts (Lean, Six Sigma, and TOC).
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